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Free standard shipping on orders over $100. Standard Delivery: 2-5 business days.
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Free Returns
The Ploox XS Lemon Passionfruit comes in a capsule-shaped design with a coral-red matte finish. Its translucent upper tank lets you see the internal stem and the condensation forming around the coil. Down low, a black display keeps you updated on battery life and how much e-liquid you have left.
The body is rectangular with rounded corners, so it slips into your pocket without any fuss. The mouthpiece has a duckbill shape and is built right into the casing, with the same translucent finish as the tank.
As for the flavor, you get a tart burst of lemon up front that mellows into a soft passionfruit note on the exhale.
Key Features & Specs:
- Prefilled Capacity: 18mL
- Battery Capacity: 650mAh
- Max Puffs: 25,000
- Nicotine Strength: 0.5% (5mg)
- Operation: Draw-activated
- Heating Element: Dual-mesh coils
- Display: OLED (battery + e-liquid tracking)
- Charging: Type-C
- Resistance: 0.5ohm
- Flavor Profile: Lemon Passionfruit
We keep our return standards clear so customers know exactly when a refund or replacement can be approved.
Returns Eligibility
Due to the nature of vape products, we only accept returns under the following conditions:
Item is defective, damaged, or incorrect.
Request is made within 48 hours of delivery.
Proof such as photo or video is provided.
Non-Returnable Items
Used or opened products.
Change of mind purchases.
Products without original packaging.
Hygiene-sensitive items are commonly non-returnable in many policies.
Refund Process
Once approved, refunds are issued to your original payment method.
Processing time is typically 3-5 business days after approval.
Replacements
If your product is defective or incorrect, we will offer a replacement or refund at no additional cost.
How To Request
Email: admin@ipuff24.com
Include:
Order number
Issue description
Photo or video evidence
Need help with an issue?
If you received a damaged or incorrect item, reach out quickly and include proof so we can review your request without delay.
We work to keep delivery smooth, transparent, and easy to follow from checkout to arrival. Below is how shipping works at iPuff24.
Processing Time
Orders are processed within 12-24 hours.
Orders placed on weekends or holidays may be processed the next business day.
Shipping Time
Standard Delivery: 2-5 business days.
Delivery times may vary depending on location and carrier.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery in real-time.
Important Notes
Please ensure your shipping address is correct before placing your order.
iPuff24 is not responsible for delays caused by carriers or incorrect addresses.
Age Compliance
All shipments require compliance with local age restrictions. Orders may be canceled if verification fails.
Still have shipping questions?
If you need help with an existing shipment or delivery timing, contact our support team and include your order number for faster assistance.
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